What is an MSP?

If you work in the technology sector, you have likely heard the term “MSP.”Businesses of all sizes are discovering the benefits of working with an MSP. A ManagedServices Provider (MSP) delivers business solutions to customers at theright time on a cost-efficient basis. But what exactly is an MSP, and shouldyou partner with one?

In the most basic terms, an MSP is an outsourced partner that provides ITand other technology solutions which can be packaged and customized foreach client. MSPs can handle a variety of tasks for companies and reduces theneed for “break/fix”methods. These services include:

  • Managing the IT and network infrastructure
  • Providing integrated IT services and helpdesksolutions
  • Proactive monitoring of all systems
  • Implementing backup and disaster recoveryprocesses

By partnering with and managing relationshipswith vendors, MSPs create efficiencies in processes, leading toincreased productivity. Companies have more time to focus on growing theirown business and revenue while MSPs handle any technology issues that mayarise. Additionally, MSPs help reduce technology-related costs and typicallyoffer inclusive monthly plans which can be scaled up or down, dependingon business needs.

MSPs are becoming even more valuable to companies in all industries bybranching out into other areas of technology services. Accordingto the International Data Corporation (IDC), “the influence of serviceproviders is not restricted to servers and storage, as the rapid growth ofthese companies will see them account for a growing share of other IT marketcategories from software to telecom services.”

MSPs can serve as a great partner for companies of all sizes and the immediate expertise afforded by an MSP can prove to be invaluable for clients. Would you like to learn how an MSP can help your business thrive? Contact AJ Technology Company or call 708.942.8200.

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