Service incident
Microsoft 365 outage
We are aware of the issue, actively monitoring and tracking it, and in contact with Microsoft. Here is what we know and what to expect.
Current status
Microsoft has reported partial recovery but has not declared the incident resolved.
What may be impacted
- Outlook / Exchange OnlineMailbox access may fail in Outlook web, desktop and mobile. Email delivery may be delayed.
- Microsoft TeamsCalendar features, live event creation and channel changes may fail. Chat, channel messages and meetings mostly work.
- SharePoint OnlineFeatures that depend on Exchange are affected. Files stored directly in SharePoint still open.
- Security & complianceDefender XDR, Defender for Office 365 and Purview may show delays or gaps in alerts.
- Admin & managementMicrosoft 365 admin centers, Intune, Microsoft Graph and Universal Print are listed by Microsoft.
- Other servicesCopilot, Planner, To Do, Power BI and Fabric, and some Windows 365 Cloud PCs are also listed by Microsoft.
What you can do
- You can still access your email through AJTC’s email continuity platform. Click here to access it. Call AJTC if you need assistance accessing it.
- Do not remove or re-create Outlook profiles, reset passwords or re-add accounts. This is on Microsoft’s side and those steps will not help.
- Mail sent to you is queued and should arrive once service is restored. Senders may see delayed-delivery notices.
- For anything urgent, use phone, text or Teams chat (where available) in the meantime.
- Retrying repeatedly can add load. Wait a few minutes between attempts.
- Call AJTC 24/7 if your business is blocked. We are happy to help with workarounds.