What does IT management include?

IT management refers to the monitoring and administration of an organization's information technology systems: hardware, software and networks. IT management focuses on how to make information systems operate efficiently. Just as important, it's about helping people work better.

What does a Managed IT services provider do?

A managed service provider (MSP) is a third-party company that remotely manages a customer's information technology (IT) infrastructure and end-user systems.

What is a managed service in IT?

A managed IT service is an information technology (IT) task provided by a third-party contractor and delivered to a customer.

IT Management Services in Illinois

Unlimited helpdesk and support

AJTC provide a variety of technology support services, including hardware support, software support, Microsoft support services and network support services.

Our integrated IT services and help desk solutions function as an extension of your organization, increasing the time you can focus on your business' output.

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Proactive maintenance

We prevent network and infrastructure issues by maintaining hardware and software, monitoring all devices, identifying potential problems, and addressing them before they begin to cause widespread impact across an organization.

• Proactive, regularly scheduled maintenance on systems, tools & hardware

• Patch management & deployment, cleaning of registries and obsolete software

• 24/7/365 critical issue remediation

IT Management - IT Support - Proactive Maintenance.

Status monitoring

Status monitoring is a staple, as it gets you ahead of IT outages and cuts down on tedious troubleshooting time and costs.

We can design a custom monitoring plan for your company based on your needs and environment.

Our advanced network monitoring system can track many areas, including email servers, web/HTTP servers, network traffic, etc. It can automate event handling, triggering appropriate actions.

James Skutt

BAS Health

"...the additional value achieved was a more documented process/procedure as well as the allowing us the ability to focus on our core competency as a business."

“A solid resource.”

Cyber security &
anti-virus

Cyber security is an advanced and multi-layered segment within IT management. We have the expertise needed to mitigate, and even prevent, data breaches. We ensure your company’s sensitive information is protected from cyber threats through various IT solutions.

• Virtual Private Network (VPN)

• Email filtering

• Anti-spam techniques

• Onsite training to reduce human error are suggested.

Security Services sheet