VoIP Phone Systems

VoIP phone services are gaining attention as a tool for simplifying and streamlining a wide range of business operations. With Voice over IP and IP telephony becoming increasingly popular terms, understanding those terms is a first step toward learning the potential of this technology:

 

  • Voice over IP (VoIP) refers to a process where phone calls are carried over an IP data network. This applies to either the public Internet or an organizations own internal network. One of the primary attractions of VoIP is that companies can reduce expenses by using the existing data network instead of a major phone company network.
  • IP Telephony encompasses a full suite of telephony services enabled by VoIP, including the interconnection of phones for actual communications, related services such as billing and dialing plans, and basic features such as conferencing, transfer, forward, hold, and many more. These services might previously have been provided by a private branch exchange (PBX)
  • IP Communications can evolve the concept into another step to include business applications that enhance communications, enabling applications such as unified messaging, integrated contact centers, and rich-media conferencing that combines voice, data, and video.

AJTC partners with 3CX, Broadvox, and Yealink to bring you these services in the most reliable and cost effective way.